This department was established to train employees with the basic professional skills required to effectively perform their job function and assist the public. From basic telephone techniques to effective customer service, the employees are introduced to ideas to help them perform their jobs in a professional and efficient manner.

Ongoing training classes are provided as an opportunity for employees to enhance their knowledge of the office.

Additionally, this department arranges for tours and compiles information designed to inform the public of the services that the Clerk of Court's office offers. Tours are offered to students (elementary through college) and to professionals such as attorneys and real estate groups.